FREQUENTLY ASKED QUESTIONS
Healthcare Related Questions, Answered for You
DO I NEED AN APPOINTMENT TO BE SEEN?
I HAVE PRIVATE HEALTH INSURANCE, WILL I NEED TO PAY A GAP?
IS YOUR PRACTICE ASSOCIATED WITH ANY HEALTH FUND?
Yes we are Bupa and NIB Providers. That means if you have private health insurance with Bupa or NIB, your gap will be smaller or non existent depending on your level of cover.
I HAVE HEARD ABOUT A MEDICARE VOUCHER, IS MY CHILD ELIGIBLE?
MY CHILD HAS RECEIVED A VOUCHER FROM MEDICARE, CAN WE USE THAT?
WHEN SHOULD I BRING MY CHILDREN FOR THEIR FIRST DENTAL VISIT?
We recommend bringing your children in from 2 and a half to 3 years old. At this appointment, they are seated on the dental chair and we get them used to the surroundings. Depending on their reaction, we may suggest a clean. We also recommend bringing them in every 6 months thereafter.
I HAVEN’T BEEN TO A DENTIST IN MANY YEARS, WHERE SHOULD I START?
We would suggest that you book in for a full check up and scale and clean. At this appointment, we would most likely want to take radiographs. If you have any treatment that needs to be completed, we will book you in for an appointment in the near future.
I HAVE RECEIVED A VOUCHER FROM THE HOSPITAL, WILL THAT BE USED TO COVER MY COSTS?
I HAVE A TOOTH ACHE, WHAT DO I DO?
I WOULD LIKE TO WHITEN MY TEETH, WHAT ARE MY OPTIONS?
We recommend having a scale and polish first to remove all external staining. We offer take home whitening options.
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I HAVE AN APPOINTMENT, BUT NEED TO CANCEL IT, HOW MUCH NOTICE SHOULD I GIVE AND IS THERE A CANCELLATION FEE?
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|Monday||9am - 6:00pm|
|Tuesday||9am - 6:00pm|
|Wednesday||9am - 6:00pm|
|Thursday||9am - 6:00pm|
|Friday||9am - 6:00pm|
|Saturday||9am - 1:00pm|
Monday - Friday 9:00AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM